Mastering Sales and Negotiation -From Fundamentals to Advanced Strategies
in Sales ManagementWhat you will learn?
Understand the psychology behind successful selling and customer behavior.
Master the sales process and essential skills for closing deals
Develop negotiation skills to handle complex situations effectively.
Learn conflict management techniques to resolve challenges during sales and negotiations.
About this course
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About this Course
This self-paced course offers a comprehensive understanding of sales and negotiation skills, equipping you with the techniques needed to excel in a competitive market. Learn how to influence buyer behavior, close deals confidently, and navigate negotiations with ease.
Course Overview
• Duration: 6 Weeks (self-paced)
• Mode: 100% online with lifetime access to course materials
• Support: 24/7 email and chat assistance
• Certification: Globally recognized certificate upon completion
Course Curriculum & Modules
Week 1: Introduction to Selling & Psychology of Selling
Week 2: The Sales Process
Week 3: Essentials of Selling
Week 4: Introduction to Negotiation
Week 5: Nature of Negotiation
Week 6: Conflict Management
📌 What You Will Learn
• Understand the psychology behind successful selling and customer behavior.
• Master the sales process and essential skills for closing deals.
• Develop negotiation skills to handle complex situations effectively.
• Learn conflict management techniques to resolve challenges during sales and negotiations.
Learning Objective
• Build a solid foundation in sales and negotiation strategies.
• Master communication and persuasion skills for greater customer engagement.
• Equip yourself with conflict resolution tools for professional growth.
Course Features & Benefits
• Interactive content with real-life case studies and examples.
• Practical exercises like role-play and mock scenarios for hands-on learning.
• Lifetime access to course materials and updates.
• Expert insights into advanced sales and negotiation strategies.
Who This Course is For
• Sales professionals looking to enhance their selling techniques.
• Managers and team leaders who need to improve negotiation and conflict management skills.
• Aspiring salespeople and those entering the sales field.
• Professionals interested in mastering customer engagement and deal-closing strategies.
Skills Covered
• Sales techniques: Buyer psychology, sales pitch, persuasion, and closing strategies.
• Negotiation: Tactics, strategies, and effective communication for negotiation success.
• Conflict management: Resolving conflicts while maintaining customer relationships.
• Customer relationships: Building rapport and trust in a sales environment.
Special Benefits to Students for Enrolling Now
• Exclusive early-bird discounts and offers for a limited time.
• Access to bonus materials on advanced sales and negotiation techniques.
• Priority support and personalized feedback from instructors.
Exclusive Complimentary Benefit: One-on-One Expert Interaction
• Personalized mentorship with industry experts to discuss career growth and application of skills.
• Expert feedback on your sales strategies and real-world scenarios.
Course Certificate
• Industry-recognized certificate to showcase your sales and negotiation expertise.
• Add the certificate to your resume and LinkedIn profile to stand out to potential employers.
• Demonstrate your competency in sales, negotiation, and conflict management.
Books & Reference
• The Challenger Sale by Matthew Dixon and Brent Adamson
• Influence: The Psychology of Persuasion by Robert Cialdini
• Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury
• Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
Top Indian Companies Hiring with These Certifications and Skillsets
• Tata Consultancy Services (TCS) – Sales and business development roles.
• Infosys – Sales professionals, client-facing managers.
• Wipro – Negotiation and relationship management positions.
• HCL Technologies – Business development, team leadership roles.
• Amazon India – Sales and customer engagement managers.
• Flipkart – E-commerce sales professionals, negotiation experts.
Suggested by top companies
Top companies suggest this course to their employees and staff.
Requirements
Basic Technology and Internet Access - A stable internet connection and the ability to use online learning platforms are essential. Students should be comfortable with navigating the course platform, accessing videos, downloading materials, and completing assessments.
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. Understand the concept of sales 2. Understand the dynamics of ‘YOU’ as a Brand 3. Learn the art of persuasion and the psychology of selling 4. Dive deep into the process of personal selling and demonstrate situational awareness. 5. Evaluate the various aspects associated with sales, understand the connection between sales and marketing mix, factors linked with building an effective sales team. 6. Learn the forecasting of sales budgets from the business perspective, managing sales territories and quotas and lastly, learn retail & industrial selling. 7. Understand the concept and models of negotiation 8. Identify negotiation dimensions of value claiming and creation, psychology & ethics. 9. Evaluate the developments of basic conflict resolutions and discuss the main problems about multi-party and cross cultural negotiation.
